PRIVACY POLICY

Man Down Respects Your Privacy. 

Man Down, LLC (“Man Down™”, “us”, “we”, or “our”) values the relationships we’ve made with our customers.  With that in mind, we respect the privacy of our customers as well as casual visitors to our website who provide us with personally identifiable information (“Personal Information”) via our website, social media, or e-mail.  This Privacy Policy outlines what Personal Information and/or non-personally identifiable information Man Down™ may collect, how we may use or share that data, and how we protect it.  By visiting our website, you are agreeing that you understand and accept our Privacy Policy.  If you do not agree to the terms of our Privacy Policy, please do not use our website.  Additionally, this Privacy Policy may be updated from time to time.  You should periodically review the Privacy Policy, which can be found by accessing the “Privacy Policy” link at the bottom of our website, to ensure that you are still comfortable with it.  Your continued use of our website following any posted changes to the Privacy Policy will mean you accept those changes.

WHAT WE COLLECT

Personal Information Defined

Personal information is information that identifies you or can be used to identify or contact you.  Such information may include your name, address, email address, and telephone number. 

Non-Personal Information Defined

Non-personally identifiable information is information that, by itself, cannot be used to identify or contact you, such as demographic information (e.g., age or gender).  Non-personally identifiable information may also include user IP addresses, location data, browsing habits, operating system, browser types, domain names, and other anonymous statistical data.

Personal Information We Collect on Our Website

In connection with the services we provide (e.g., making purchases and/or signing up to receive our newsletter) you may be asked to provide certain Personal Information, including your name, address, zip code, phone number, and/or e-mail address.  We will collect personally identifiable information from you only when you voluntarily submit the information to us.  For this reason, our website is not intended to be used by, nor will we intentionally collect information from, children. 

IF YOU ARE UNDER THE AGE OF 13, DO NOT USE THIS WEBSITE UNLESS YOU HAVE YOUR PARENT’S PERMISSION.

Other Ways We Collect Personal Information

In addition to our website, you may also be asked to voluntarily provide Personal Information when communicating with Man Down™ through these other means:

·      In-person merchandise sales

·      Our social media accounts

Technical, Non-Personal Information We Collect

When you visit our website, our Facebook page, or interact with our online advertisements, non-personally identifiable demographical and web-browser activity data is collected using Google Analytics (http://www.google.com/analytics) and/or Facebook conversion tracking pixels (https://www.facebook.com/business/a/online-sales/conversion-tracking).  Examples of this “Event Data” are: the domain name of the Internet access provider, the Internet protocol address used to connect the computer to the Internet, the average time spent on our website, pages viewed, information searched, access times, actions taken on our website or Facebook page, and other relevant statistics.

1.     Device information

a.     We may collect device-specific information such as your hardware model, operating system version, and unique device identifiers.

2.     Log information

a.     When you use our services or view content provided by Man Down™, certain analytical information is automatically collected and stored in server logs.  This may include:

i.     internet protocol address

ii.     device information, operating system, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

iii.     cookies that may uniquely identify your browser, your Man Down™ account, or other information.

3.     Location information

a.     If you have enabled location-based access to your computer or mobile device, data may be collected regarding your actual location. 

4.     Cookies and anonymous identifiers

a.     We use various technologies to collect and store information regarding your use of our site, which may include sending one or more cookies or anonymous identifiers (such as conversion pixels) to your device.

b.     We collect Event Data to better understand our content and advertising effectiveness. 

c.     You can learn more about Facebook conversion tracking pixels here (https://www.facebook.com/ads/manage/convtrack/tos/?act=1379836302291173).

d.     If you’d like to learn how you can opt out of the collection of your Event Data, you can find instructions on how to do so here (https://www.facebook.com/ads/manage/convtrack/tos/?act=1379836302291173).

5.     Disclaimer on data collection by third-parties

We are not affiliated with, we did not create, nor do we maintain the third-party code and/or software provided by Google or Facebook used to collect and aggregate non-personally identifiable user browsing data.  Although these are commonly used internet technologies, the algorithms used by Google and Facebook are complex, and if you truly want to understand how and what data is collected, it is recommended that you follow the links provided herein. 

USE OF PERSONAL INFORMATION

How We Use Personal Information

We use the Personal Information you provide to deliver the services or information you have requested (e.g., merchandise purchases, electronic newsletters, etc.), to deliver customer support, to resolve disputes, to improve our marketing and promotional efforts, and to design new services.  Except as set forth in this policy, Man Down™ does not give away, sell, rent, or lease Personal Information collected by us to any third party.

Who Has Access to Your Personal Information?

Within our organization, we restrict access to your Personal Information on a limited need-to-know basis, in order to carry out critical operational functions (e.g., managing merchandising sales and/or returns, and managing our email newsletter).  We require each of our employees, consultants, volunteers, and independent contractors with access to Personal Information to sign confidentiality and non-disclosure agreements.  We also instruct them on how to secure your Personal Information properly. 

SHARING OF PERSONAL INFORMATION

Third-Party Partners

When conducting business with Man Down™, Personal Information we collect may be shared with the following trusted partners who make our online sales and email communications/marketing run smoothly:

·      Email communications/marketing partners at MailChimp (www.mailchimp.com)

·      E-commerce partners at Squarespace (www.squarespace.com)

·      Credit card processing partners at Stripe (www.stripe.com) and Square (www.squareup.com)

We have chosen to conduct business with a number of third parties in order to make your online experience with us more cohesive and enjoyable. 

·      MailChimp hosts our email database.  When you sign up to receive our email communications either through our website or through our social media accounts your name and email address are either collected directly by MailChimp or in-turn shared with MailChimp, in order to allow us to efficiently and effectively communicate with you via email regarding updates on products, company news, and policy changes through content-rich email newsletters.  By opting to receive our email communications, you are giving MailChimp permission to maintain your name and email address in order for us to communicate with you via email. 

·      Squarespace maintains our e-commerce online presence.  When you make a purchase from Man Down™, the purchase is processed by Squarespace.

·      Stripe is the purchasing portal utilized by Squarespace.  When you purchase a product from our website, your credit card information and accompanying Personal Information is processed by Stripe.  When you purchase a product in-person, your credit card information and accompanying Personal Information is processed by Square.

The collection and storage of Personal Information by third parties is subject to the privacy policies of those companies.  Third parties are not governed by the terms of this policy and we assume no responsibility for the content, products, services, policies, and/or practices of any third-party companies and/or their website(s).  We suggest you read the privacy policies of those third parties in order to understand how they collect, store, and use your Personal Information.

Legal, Protection, and Safety Purposes

On occasion, the need may arise where we may also need to share Personal Information with our attorneys and accountants.  We may access and/or disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us; or (b) protect and defend our rights or property.  To the extent legally permitted, we will attempt to advise you prior to any such disclosure, so that you may pursue any legal remedies available to you.  Additionally, we may share personal information if we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.  These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

GENERAL

Data Protection, Privacy, and Retention

Man Down™ is based in the United States.  Our website is published in the United States and governed by the laws of the U.S.  Other countries, such as the European Union, may consider U.S. data protection and privacy regulations inadequate, and data retention requirements between the EU and U.S. may differ.  By providing us with Personal Information, you thereby consent to any such transfer of Personal Information between and outside of your country.

Security

Network security is of great concern to us and we take great care in protecting data.  However, absolute security is not possible on the internet, and no security measures are perfect or impenetrable.  Thus, we cannot guarantee that your Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy.

Changes to Our Policy
We update our Privacy Policy periodically.  The new Privacy Policy will then be uploaded and available on our website.  If we make any changes, we will change the “Updated” date below.  You may also receive a notification when changes have occurred to the Privacy Policy via email if you have opted to receive our email communications. 

Contact Us

You are not required to provide us with Personal Information.  However, some features of our website may not be available to you if you choose not to provide the requested Personal Information (e.g., merchandise sales).  If you have questions regarding Personal Information that you have provided us, wish to change or delete such Information from our databases, or want to contact us for any reason regarding our Privacy Policy, please e-mail us at:  info@mandownusa.com.  We value your business, and your sanity, which is why we try to keep our email communications to a respectable level.  However, if for any reason you wish to stop receiving emails from us, you may follow the “unsubscribe” instructions located at the bottom of any of our email communications or send us a message at info@mandownusa.com and you will promptly be removed from our list.

Updated: 11/16/15